NY Pedicab Services Booking and Rental Workflow
A custom booking and rental workflow built to help a pedicab service manage customer requests, pickup details, scheduling information, file uploads, and operational communication through a structured web form experience.
Overview
This project involved building a custom web workflow for a pedicab service where customers and operators needed a cleaner way to collect booking details, rental information, pickup locations, contact data, uploaded documents, and scheduling-related information. Instead of relying only on scattered messages or manual back-and-forth, the system organizes the process into structured steps, validates the information, and prepares the data for operational review and follow-up.
Problem
The business needed a more reliable way to collect booking and rental requests. Important details such as customer information, pickup location, date, time, duration, passenger count, uploaded files, and special notes needed to be captured consistently. Manual handling made it easier for details to be missed, formatted incorrectly, or delayed before the team could act on them.
Solution
A custom PHP/MySQL workflow was created with a mobile-friendly multi-step form, structured validation, Google Maps/location support, file upload handling, and notification-ready backend logic. The flow helps turn customer input into organized business data that can be reviewed and acted on more efficiently.
Features
- Multi-step booking/request form
- Mobile-friendly form interface
- Customer contact information collection
- Pickup/location input workflow
- Google Maps API / address-related support
- Date and time selection logic
- Duration and passenger count handling
- File upload support
- Server-side validation
- MySQL-backed request storage
- Email notification workflow
- Admin review-ready data structure
- Operational notes and special request fields
- Responsive layout for mobile users
- Cleaner handoff from customer request to business operation
Technologies
Results
- Turned a manual request process into a structured booking workflow. The project demonstrates practical business software experience with operational workflows, location-aware forms, structured data collection, backend validation, and mobile-friendly customer-facing interfaces.
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